Privacy Policy
We collect the information we need to call you back about your windows, and not much else. Here is what that means in practice.
Who we are
Lafayette Window Replacement ("we," "us") installs replacement windows and doors in and around Lafayette, Indiana. This policy covers lafayettewindowreplacement.com and the phone number and email address listed on it. Questions go to quotes@lafayettewindowreplacement.com or (765) 570-1206.
What we collect
Information you give us. When you request an estimate, we ask for your name, phone number, what you need, roughly how many windows, and optionally your email address. If you call, text, or email us, we keep what you tell us about your project, along with your address once we schedule a measure visit.
Information collected automatically. Like most websites, ours records standard technical details such as your IP address, browser type, the pages you view, and the site that referred you. If we use analytics or advertising measurement tools (for example Google Analytics or Google Ads conversion tracking), those tools set cookies or similar identifiers so we can understand how people find the site and which ads are worth running.
Calls. Calls to the number on this site may be routed through a call-tracking service that logs the number you called from, the time of the call, and how you found us.
How we use it
- To call or text you back about your request, schedule the measure visit, and prepare and follow up on your written estimate.
- To keep records of the work we quote and complete, including warranty records.
- To understand how people find the site and which advertising brings in real requests.
- To meet legal, tax, and accounting obligations.
We do not sell your personal information, and we do not share it with other companies for their own marketing.
Calls and text messages
By submitting the estimate form, you agree that we may call or text you at the number you provided about your project. Consent to receive texts is not a condition of buying anything from us. Message and data rates may apply. Reply STOP to any text to opt out, or tell us on the phone and we'll stop.
Who we share it with
- The people who will measure and install your windows.
- Service providers that run parts of this site for us: our website host and form processor (Netlify), analytics and advertising measurement providers (Google) if enabled, and a call-tracking provider if we use one. They may only use your information to provide their service to us.
- Anyone we are legally required to share it with, such as in response to a valid legal request.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, honor warranties, and meet our record-keeping obligations. If you ask us to delete your information, we will, unless we need to keep it for a warranty, legal, or accounting reason.
Your choices
- Email quotes@lafayettewindowreplacement.com to see, correct, or delete the information we hold about you.
- Reply STOP to opt out of texts.
- You can block or clear cookies in your browser settings. Google offers its own opt-outs for analytics and personalized advertising.
Security
We take reasonable steps to protect your information, and our form submissions travel over an encrypted connection. No method of storage or transmission is completely secure, so we can't promise absolute security.
Children
This site is for homeowners and is not directed to anyone under 18. We do not knowingly collect information from children.
Changes
If we change this policy, we will post the new version here with a new effective date.
Contact
Lafayette Window Replacement, Lafayette, Indiana. quotes@lafayettewindowreplacement.com · (765) 570-1206